Digital Contact Center
Agent efficiency, automation, and operational insights
Combine Khoros’ industry-leading social suite with Talkwalker’s best-in-class deep listening to win your market.
Start with deep listening to identify where your brand shows up across all channels and communities. Then, use that data to boost brand love, or engage to deliver support, and mitigate risk with Khoros.
Sophisticated AI identifies the underlying sentiment and intent around your most successful campaigns, allowing you to replicate those strategies in Khoros.
Keep your finger on the pulse with the latest trends and competitive intel so you can go to market with more relevant, targeted messaging.
increase in sales via superior intel
Be the first to know what people are saying about your brand. You’ll never miss a risky post or shareable praise from a superfan.
increase in awareness
Understand audience perceptions and their behavior to identify new opportunities before anyone else in your market, and at a low cost too.
saved on market research costs
Combine Khoros and Talkwalker to take control of your market
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