Agent efficiency, automation, and operational insights
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Chief Operating Officer
Staci comes to Khoros with more than 30 years of technology experience, including roles in programming, consulting, sales, and customer success. Her experience spans both small and large companies and includes completing two Initial Public Offerings (IPOs) and one private equity exit. Additionally, Staci has broad leadership experience in customer-facing roles in services and sales at companies including Microsoft, Vignette, HEALTHCAREfirst, and Dell.
Previous to Khoros, Staci led a worldwide sales team at IBM for an offering that secures customers' digital engagements. Before her appointment as COO, Staci served as Khoros’s Chief Customer Officer (CCO) for over two years.
I’m extremely excited to be Khoros’s COO, leading and driving every part of our customer's journey. Having led my first SaaS client services team in 2010, I’m an early adopter for successful, post-sale organizations and always strive to deliver strong value and outcomes for our customers.