Digital Contact Center
Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Chief Operating Officer
Staci comes to Khoros with more than 30 years of technology experience, including roles in programming, consulting, sales, and customer success. Her experience spans both small and large companies and includes completing two Initial Public Offerings (IPOs) and one private equity exit. Additionally, Staci has broad leadership experience in customer-facing roles in services and sales at companies including Microsoft, Vignette, HEALTHCAREfirst, and Dell.
Previous to Khoros, Staci led a worldwide sales team at IBM for an offering that secures customers' digital engagements. Before her appointment as COO, Staci served as Khoros’s Chief Customer Officer (CCO) for over two years.
I’m extremely excited to be Khoros’s COO, leading and driving every part of our customer's journey. Having led my first SaaS client services team in 2010, I’m an early adopter for successful, post-sale organizations and always strive to deliver strong value and outcomes for our customers.
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