Go from transactions to relationships, from digital-also to digital-first, on October 14th.
Built from Spredfast and Lithium Technologies
Khoros helps enterprise brands connect with customers.
We do that with our three software solutions designed to scale digital care, build brand communities, and optimize social media marketing.
You’re a customer service executive who understands how messaging and automation can modernize your contact center.
You’re a customer experience champion who knows how a brand community can deflect support costs and increase loyalty.
Or, you’re a marketing leader who needs a social media marketing solution that scales with big businesses.
Connect and serve customers across messaging, reviews, communities, and social media.
Care on your customers’ terms — and yours.
Create a network where your prospects, customers, and partners engage around a shared purpose.
Host your community to grow your business.
Centrally manage and measure your social media campaigns in one easy-to-adopt platform that is built for change.
Marketing to connect with customers — at scale.
Expertise in social media and community management — content strategy, reporting, and community moderation. This team creates overarching, ROI-driving social strategies for Khoros customers.
Focused on improving product adoption by Khoros users through data-driven, proactive, individual outreach, and one-on-one coaching sessions. Coaching sessions are complimentary to all Khoros users.
Offers end-to-end implementation for our products. The team’s proven methodology starts with the initial implementation, including customer training and roadmap planning.