Digital-first, omnichannel platform built for enterprises
Deliver world-class digital customer care and sales with AI-powered workflows and rich analytics, while deflecting call volume and cutting operational costs. We’d love to show you how.
The IDC MarketScape highlights several strengths of Khoros Communities, including our engagement workflows, gamification options, and rich APIs.
We're proud to be named among the top social suites providers with the highest score in the strategy category. Get the full report to learn more.
Download the report to view all the data that Gartner has collected on solutions in the category, and see why Khoros earned the top rating.
From messaging, chat, social media, reviews, and SMS, to owned and channel-based digital communities, we help brands harness the power of human connection across every digital interaction to stay all-ways connected.
You’re a customer service executive who understands how messaging and automation can modernize your contact center.
You’re a customer experience champion who knows how a brand community can deflect support costs and increase loyalty.
Or, you’re a marketing leader who needs a social media marketing solution that scales with big businesses.
Connect and serve customers across messaging, reviews, communities, and social media.
Care on your customers’ terms — and yours.
Create a network where your prospects, customers, and partners engage around a shared purpose.
Host your community to grow your business.
Centrally manage and measure your social media campaigns in one easy-to-adopt platform that is built for change.
Marketing to connect with customers — at scale.
The most comprehensive solution for a unified, actionable view of the customer to create world-class customer experiences.
Aggregate all sources of customer contact and feedback
Classify each customer interaction with a taxonomy unique to your business
Visualize data down to the individual interaction in one application
An omnichannel customer experience for an omnichannel world.
Expertise in social media and community management — content strategy, reporting, and community moderation. This team creates overarching, ROI-driving social strategies for Khoros customers.
Focused on improving product adoption by Khoros users through data-driven, proactive, individual outreach, and one-on-one coaching sessions. Coaching sessions are complimentary to all Khoros users.
Offers end-to-end implementation for our products. The team’s proven methodology starts with the initial implementation, including customer training and roadmap planning.